Get in touch
FAQs
How can I contact Lotus shades ?
our customer care will be happy to help with what you need on:
Email: info@lotusshades.net
Can I cancel my order ?
Once you make an order on our website a message on WhatsApp will be delivered to your number which contains order number, delivery time and confirmation of order. You should reply to this message within 24 hours to procced with your order. Once your order is shipped you can return it by the courier before leaving your door all you have to pay is the shipping fees.
What payment methods are accepted ?
Cash on delivery only.
When will my order be processed ?
After 24 hours of confirming your order processing will take place and order will be delivered between 3-5 working days inside greater Cairo and 5-7 days outside greater Cairo and on sale days
What is the return policy ?
Accepted only by courier before leaving your door.
Get in touch
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FAQ s
how can I contact Lotus shades ?
our customer care will be happy to help with what you need on:
Email:
can I cancel my order?
Once you make an order on our website a message on WhatsApp will be delivered to your number which contains order number, delivery time and confirmation of order. You should reply to this message within 24 hours to procced with your order. Once your order is shipped you can return it by the courier before leaving your door all you have to pay is the shipping fees.
what payment method you accept?
Cash on delivery only.
when my order will be proceeded?
After 24 hours of confirming your order processing will take place and order will be delivered between 3-5 working days inside greater Cairo and 5-7 days outside greater Cairo and on sale days
Return policy
Accepted only by courier before leaving your door.
be in touch
Subscribe In Our Newsletter
Join our newsletter to stay informed with curated updates, exclusive content, and special announcements tailored just for you.
Service You Can Trus
24/7 Customer Support
Our support team is always here to help you with any questions, issues, or requests—ensuring a smooth and hassle-free experience at every step.
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Delivery Anywhere from Egypt to Jordan
We provide reliable delivery services from anywhere in Egypt to all locations in Jordan, ensuring safe, fast, and on-time shipping.